Highlights

Tawam, Al Ain and Al Wagan Hospitals – Accuro Mobilises Healthcare Support Services

Accuro has successfully mobilised the largest single healthcare support services contract in the UAE, extending the number of hospitals in which critical support services are provided to 9 SEHA hospitals in the emirate of Abu Dhabi. SEHA which translates in to ‘health’ in English is a reformed initiative set in place by the Government of Abu Dhabi and is also recognised as the Abu Dhabi Health Services Company.

In Al Ain, we serve approximately 900 patients 5 times per day, over 3,500 members of staff and thousands of visitors through our 11 Accuro Café and Olive Diner facilities. Our team also manages the extensive recreation facilities at Tawam Hospital while nearly 50 office staff members handle beverage services as well as general office support duties. Commenting on the project, Giles Dale, CEO of Accuro said, “We were required to take over the entire operations and provide breakfast to thousands of patients, staff and visitors within a matter of hours. Not only did we succeed in the delivery of a smooth and faultless transition of services, we were also successfully accredited to JCI standards by a team of international auditors just 2 weeks after taking over the operations. This was all achievable due to extensive planning and an extremely experienced mobilisation team headed by Accuro’s COO, Noor Hamed.”

Prime Hospital Dubai – Accuro gains new Support Services Contract

Accuro was selected after an extensive tendering exercise to provide a complete range of integrated support services. Having worked with the management team of Prime Healthcare for nearly 2 years prior to the opening of their hospital, we helped design the kitchen and support services facilities. This experience has been extremely rewarding for our team, especially as we began to see all our hard work come to life. We now look forward to working with the hospital’s management team as well as welcoming more patients as the hospital establishes itself as one of the premier healthcare facilities in the UAE private healthcare sector.

Accuro Supports Dubai’s bid for Expo 2020

The World Expo is the most important cultural event in the world, bringing together millions of visitors along with companies, inventors and entrepreneurs under one roof over a six month period. The UAE is bidding to host the World Expo in 2020. In November 2011, the United Arab Emirates submitted its bid to host the 2020 World Expo in Dubai. In this formal submission to the Bureau International des Expositions and its 160 member states, His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, expressed his support to host this global gathering and highlighted the theme of the country’s bid – “Connecting Minds, Creating the Future”.

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Wooridul Spine Centre – Mubadala’s new healthcare facility in Dubai

Mubadala Healthcare and the Wooridul Spine Hospital from South Korea have signed an agreement to develop a specialist hospital in Abu Dhabi. In addition, a Wooridul referral clinic has opened in Dubai. The management team at the new referral clinic in Dubai needed to find a specialist support service partner to provide a range of integrated support services to assist with the opening and running of the new facility.

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Accuro Cafe Launched – where coffee is King!

The senior management team at Welcare Hospital have recently made a significant investment in a new hospital Atrium space creating a much needed ‘centre of gravity’ for the hospital. The Atrium is a beautiful space full of natural light which is visible and accessible from the main entrance, OPD and other main access points in the hospital. Working closely with the hospital’s management team, Accuro has created a top-notch coffee house brand, with an absolute commitment and focus on getting the coffee right. We know that consumers instinctively know a good espresso from a bad espresso and really appreciate a coffee house that can deliver great espresso all the time.

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Maximiser In Full Swing – Innovation is a must at Accuro

Accuro has now fully implemented the latest web-enabled PDA based service audit technology at Welcare Hospital and The Dubai Mall Medical Centre. We use Maximiser to measure our service output. We audit over 500 critical service points every day providing a real-time measurement of our service quality against agreed benchmarks with our clients.

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